Customer Issue: Mr. Daniel had accidentally knocked some lawn equipment against the side of his open garage door, and afterward found that his door seemed to have trouble moving.
Our Solution: Our professionals inspected the area and found that the track had been damaged from the lawn equipment, as well as age most likely. We released the tension to detach the cable and springs in order to remove the door. This way, our experts could unbolt the broken track and remove it. We then replace it with a new one.
Garage Door Opener Repair
Customer Issue: Mr. Richardson’s garage door was not acting reliably and would reverse abruptly at times.
Our Solution: The Linear LCO75 opener was removed from the system to be thoroughly examined, along with the remote controls and wall pad. Our professionals found that there was a problem with the motor and immediately replaced it to solve the issue.
New Garage Door Installation
Customer Issue: The Solfleurs’ new garage had all the working components, but the door itself was old and barely holding together.
Our Solution: After getting the size of the garage entrance and the lifting power of the opener, our team obtained a Clopay Classic Collection 9x7 foot garage door. Untracking the old door and cleaning and the tracks left room for the new one to slide in easily.
Customer Issue: Wanted to replace his old opener.
Our Solution: We discussed several different options with the customer and recommended which ones were best suited to his needs. After he chose the LiftMaster 8587W chain drive opener, we returned with the model the following day and carried out the replacement work. After making sure the new unit was secured in place, we tested the mechanism's different features to ensure it was working correctly.
Customer Issue: Door not closing properly.
Our Solution: Our technicians found no broken parts in the mechanism so we carefully examined the photo eyes and found that they were out of alignment. We realigned the sensors so that they were facing each other properly and then tested the door several times to ensure it was able to close.
Garage Door Troubleshooting
Customer Issue: Problem with a noisy door.
Our Solution: Our technicians inspected the door as it was closing and found that the source of the sound was a slightly misaligned and bent track. Following safety precautions we loosened the screws from the frame and using a rubber mallet to adjust and straighten the track. We then lubricated the steel rollers and the torsion spring, to ensure silent performance.